Privacy Policy

Thespian Arts Academy, located at 123 Actor's Lane, New York, NY 10001, and operating under the legal entity of Thespian Education Group, is committed to protecting the privacy of our students, instructors, and website visitors. This Privacy Policy outlines how we collect, use, protect, and share your personal information. This policy applies to all information collected through our website (thespianartsacademy.com), our offline interactions, and our services related to acting education and performing arts training.

1. Data Collection

We collect several types of information to provide and improve our services. The types of data we collect include:

1.1 Personal Information

• Contact Information: This includes your name, address, email address, and phone number, which we collect when you register for courses, subscribe to our newsletter, or contact us through our website.
• Demographic Information: We may collect demographic information such as your age, gender, and educational background to better understand our student base and tailor our programs.
• Payment Information: When you enroll in courses or purchase services, we collect payment information such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
• Application Information: When you apply for admission to Thespian Arts Academy, we collect information such as your transcripts, audition videos, and letters of recommendation.
• Communication Data: We retain records of your communications with us, including emails, phone calls, and chat logs, to provide customer support and improve our services.

1.2 Usage Data

• Log Data: Our servers automatically record information created by your use of our website. This may include your IP address, browser type, referring/exit pages, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please review our Cookies Policy.
• Analytics Data: We use third-party analytics tools, such as Google Analytics, to collect and analyze usage data. This data helps us understand how users interact with our website and improve its functionality and content.

2. Use of Data

We use the collected data for various purposes:

2.1 Providing and Improving Our Services

• Enrollment and Course Management: To process your enrollment in courses, manage your course progress, and provide academic support.
• Personalization: To personalize your experience on our website and tailor our services to your individual needs and interests.
• Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may encounter.
• Website Improvement: To analyze website usage data and improve the functionality, content, and user experience of our website.

2.2 Communication

• Newsletters and Updates: To send you newsletters, updates, and promotional materials about our courses, events, and other offerings. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
• Important Notices: To send you important notices and updates about our services, such as changes to our policies or course schedules.
• Feedback and Surveys: To solicit feedback from you through surveys or other means to improve our services and student experience.

2.3 Legal Compliance

• Compliance with Laws: To comply with applicable laws, regulations, and legal processes, including responding to subpoenas, court orders, or other legal requests.
• Protection of Rights: To protect the rights, property, or safety of Thespian Arts Academy, our students, instructors, or others.

3. Data Security

We are committed to protecting the security of your personal information. We use a variety of security measures to safeguard your data from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online, such as payment information.
• Secure Servers: We store your personal information on secure servers that are protected by firewalls and other security technologies.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
• Employee Training: We provide training to our employees on data security best practices and privacy policies.

While we take reasonable measures to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

4. Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected], and we will take steps to remove the information and terminate the child's account.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of any changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thespian Arts Academy
Attn: Data Protection Officer
123 Actor's Lane
New York, NY 10001
Email: [email protected]
Phone: (212) 555-ACT1 (2281)

This Privacy Policy is effective as of November 7, 2024.